FAQs

Below are a few of our frequently asked questions. Contact us if you need any more information.

When will my order be dispatched?

Within 3-4 days

We aim to dispatch all orders within 3-4 days of your order being placed. In any event that this will not be met, we will make every attempt to contact you to inform you of the delay.

For more information, please visit our Delivery & Shipping page.

Do you ship internationally?

Yes we do!

All our panels are designed and made in the UK but we offer shipping worldwide.

We offer international flat-rate shipping to most countries. Please visit our Delivery & Shipping page for more information.

What are the overlay panels made of?

3mm acrylic

All of our overlay panels are made from 3mm thick acrylic.

Are they easy to apply?

Yes, very simple!

All our upscale overlay panels are made with no mess extra-strength adhesive tape. just peel the tape off and stick in position.

What colours do you offer?

As standard we offer the following colour panels:

• Black
• White
• Grey
• Mirrored
• Gold Mirrored

Can the panels be removed?

Our panels are designed to be fitted to last, however they can be removed if needed.

Please bear in mind that removing may cause damage to the furniture as well as leaving adhesive residue behind.

Do you offer custom orders?

Yes we do!

As well as our range specifically designed for IKEA™ furniture, we also offer custom orders for any furniture.

Just get in touch at info@theupscalecollection.co.uk for more information.

Do you offer returns?

Unfortunately due to the nature of the size and weight of products, we do not offer returns at the moment, unless item arrives damaged. Please take extra care to order the correct item, style and colour you need.